Contact Us

You can contact us at customerservice@newportfederalbank.com

While most questions can be resolved through email, you may call us at 423-623-6088 if any of the following situations apply:

• Lost or stolen items such as your Newport Federal credit card, debit card, ATM card, or your checks.
• Identity theft
• Fraudulent transactions
• User name and passwords
• Account numbers and other sensitive information

If your debit card or ATM card is lost or stolen after hours, you may call 1-800-264-5578 to ensure prompt handling of the situation.

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