Fraud Watch Plus
You may not know it, but you have round-the-clock protection against the
increasingly savvy perpetrators of card fraud. That’s
because the cards we issue are protected by FraudWatch®PLUS. Through an important partner of ours, we provide
industry leading technology, tools and the expertise to manage fraud. Experienced fraud analysts workaround the clock, watching
for any suspicious card activity and will contact you immediately if they detect potential fraud on your card. So if you ever get a call from
“Fraud Prevention Services” know that they are doing their job to prevent potential fraudulent use of your card. Fraud is serious
business, and can hit anytime. That is why we are working to detect and prevent fraud from happening to you.
- Guard your
accounts, credit and debit cards.
Do not carry an unsigned card.
Do not carry your personal identification number (PIN) with your card, or give out your PIN.
Do not let your card out of your sight when making purchases in a store or restaurant.
Do not accept a check for more than the amount of an item you are selling, refund the difference, or wire money back to the
Do not place unshredded mail offers for credit cards and home loans in the trash.
Protect the privacy of your transaction.
Do not let anyone see you enter your password while you are standing at the ATM.
Do not leave your receipt on the scene, even in the trash.
Do not continue with your transaction if you notice something strange about the ATM. Notify your financial institution.
Take care when online
Do not use a password that could be easily guessed, such as your children’s names, your address or phone number.
Do not reply to emails or pop-up messages that ask for personal or financial information, or suggest financial gain
or lottery winnings.
Do not follow a link from an email. If you wish to check the validity of your website, type in the site name.
Do not send personal or financial information in an email or email attachment.
Do not open attachments or download files unless you are confident of the source.
Report fraud ASAP
Stay on top of your accounts.
Keep track of your balance and account activity on a regular basis.
If you think you have been a victim of theft or fraud, act quickly to contact your financial institution and/or credit card company
to alert them.
Contact the three major credit bureaus to request that a fraud alert be placed on your credit report.
P.O. Box 2002
Allen, TX 75013
P.O. Box 1000
Chester, PA 19022
P.O. Box 740241
Atlanta, GA 30374